According to Bolton (1987), Active Listening Refers To

Multiple Choice

According to Bolton (1987) , active listening refers to:

A) listening that allows the free expression of feelings and the cause(s) of those feelings.
B) a combination of attending, encouraging and reflecting skills working together.
C) listening that engages with the affect and the effect of the speaker.
D) an interplay of critical and non-critical judgements and evaluations fed back to the speaker in a timely, appropriate way.