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  2. Topic
    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 13: Fixing Service Failures
  5. Question
    If the Cost of Failure to the Guest Is High
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If the Cost of Failure to the Guest Is High

Question 34

Question 34

True/False

If the cost of failure to the guest is high, fixing the problem quickly is especially important.

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