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  2. Topic
    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 8: Involving the Guest: the Co-Creation of Value
  5. Question
    The Amount of Control Over the Quality, Value, Risk, or Efficiency
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The Amount of Control Over the Quality, Value, Risk, or Efficiency

Question 1

Question 1

True/False

The amount of control over the quality, value, risk, or efficiency of the experience that guests think they acquire by participating is more important than the actual degree of control in determining the value of guest participation.

Correct Answer:

verifed

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