Multiple Choice
A restaurant decides to offer a lunch buffet instead of a la carte ordering. Which of the following is not a co-production benefit of the restaurant's decision?
A) Increase in cost efficiency from being able to serve more customers without needing more waitstaff
B) Increase in guests' perceived control since they can choose their favorite foods in their preferred quantities from the buffet
C) Increase in production efficiency from utilizing a kitchen that might otherwise be more idle
D) Increase in inventory efficiency from minimizing food waste
Correct Answer:
Verified
Correct Answer:
Verified
Q51: A group couponing site such as Groupon
Q52: Guests can learn to co-produce the experience
Q53: Which of the following best describes when
Q54: An unhappy guest telling an employee that
Q55: The constant monitoring by guests of the
Q57: Guests are NOT motivated to participate in
Q58: Most guests are willing to give feedback
Q59: Although hospitality organizations are reluctant to do
Q60: How can co-production improve the guest's perception
Q61: Quick-serve restaurants benefit from allowing co-production both