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    Managing Hospitality
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    Exam 7: Serving With a Smile Motivating Exceptional Service
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    Because Financial Incentives Change Behaviors, Managers Have to Ensure the Performance
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Because Financial Incentives Change Behaviors, Managers Have to Ensure the Performance

Question 35

Question 35

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Because financial incentives change behaviors, managers have to ensure the performance measures they use will focus employees on what they want to do.

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