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    Business
  3. Study Set
    Contemporary Marketing Study Set 4
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    Exam 17: Relationship Marketing and Customer Relationship Management CRM
  5. Question
    Discuss Proactive and Reactive Methods Used in the Customer Service
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Discuss Proactive and Reactive Methods Used in the Customer Service

Question 26

Question 26

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Discuss proactive and reactive methods used in the customer service process. How can a dissatisfied customer actually benefit a company?

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