Multiple Choice
The main challenge in writing and designing manuals is
A) how to keep the manual short.
B) how to reduce the reader's reluctance to use the manual.
C) how to determine the manual's readers' needs and knowledge levels.
D) how to produce the manual.
Correct Answer:

Verified
Correct Answer:
Verified
Q1: Quantitative usability testing should be<br>A)avoided if at
Q2: Design graphics (such as coloured headings, italics,
Q4: Beta-level usability testing is done by<br>A)the actual
Q5: Qualitative usability testing uses the following method<br>A)focus
Q6: Alpha-level usability testing is done by<br>A)the actual
Q7: Manuals should use strong fonts such as<br>A)Trebuchet.<br>B)Verdana.<br>C)Courier.<br>D)Arial.
Q8: The best way to test a manual's
Q9: Headings and subheadings are valuable in manuals,
Q10: Online and multimedia manuals have the following
Q11: Manuals have the following major advantage<br>A)user and