Multiple Choice
The four-style communication model described in the text is:
A) increasingly used in training programs
B) applicable only to salespeople in the United States
C) limited in its usefulness in the real world
D) the basis for developing customer strategies
E) based on research developed in the last decade
Correct Answer:
Verified
Correct Answer:
Verified
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Q20: A customer who combines low dominance and
Q21: The combination of low dominance and low
Q22: The zones in the communication-style model might
Q23: The theory of behavioral- or communication-style bias
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Q26: If you have a preferred communication style,you
Q27: In a selling situation,the reflective customer wants
Q28: Communication style is based on a combination
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