Understanding a Customer's Communication Style Tells the Salesperson

Multiple Choice

Understanding a customer's communication style tells the salesperson:

A) the customer's preferences in how they are communicated with and what their product needs are
B) the customer's preferences in how they are communicated with,but not what their product needs are
C) the customer's product needs,but not their preferences in how they are communicated with
D) neither the customer's product needs nor their preferences in how they are communicated with
E) what the approximate length of the sales cycle will be for this customer