Multiple Choice
Which of the following is another benefit to a salesperson of learning to style flex,aside from putting the customer at ease?
A) Style flexing improves a salesperson's acting skills,which helps the salesperson to persuade reluctant buyers to place orders.
B) Paying attention to the customer's communication style helps the salesperson better understand the customer's product or service needs.
C) Additional time spent with a customer helps the salesperson to create a positive relationship that will likely result in closing the sale.
D) Customers are more likely to purchase from salespeople who seem successful,so it is important for salespeople to make sure that their own personal styles are current.
E) Style flexing allows a salesperson to divide customers into four groups,write one script for each,and standardize sales calls.
Correct Answer:

Verified
Correct Answer:
Verified
Q2: Communication style bias can cause a feeling
Q3: Relative to Americans,Canadians are more likely to
Q4: The immature characteristics of each style can
Q5: The words"reserved,""warm,"and"compliant"describe the _ style.
Q6: If a prospect has low dominance,the salesperson
Q8: A customer who displays the reflective communication
Q9: Sociability reflects the amount of control we
Q10: The more strongly a person displays the
Q11: An individual who is high on the
Q12: When we move into the excess zone,which