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    Marketing Study Set 5
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    Exam 13: Personal Selling and Sales Promotion 
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    In Which Step of the Selling Process Does a Salesperson
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In Which Step of the Selling Process Does a Salesperson

Question 39

Question 39

Multiple Choice

In which step of the selling process does a salesperson learn as much as possible about a prospective customer before making a sales call?


A) preapproach
B) approach
C) handling objections
D) follow-up
E) demonstration

Correct Answer:

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