Question 1

Which level of analysis is considered the foundation of the organizational behavior model?

Accepted Answer

A)  individuals 
B)  departments 
C)  teams 
D)  organizations

Question 2

Successful OB managers use ______, which relies on research-based facts to make decisions.

Accepted Answer

The answer of Successful OB managers use ______, which relies...

Question 3

Brandon Steiner, CEO of Steiner Sports, believes health and well-being are important for employee performance, requires his employees to eat healthy while at work, and empowers them to be healthy by providing healthy snacks and gym memberships. This is an example of ______.

Accepted Answer

A)  superleadership 
B)  autocratic leadership 
C)  futuristic management 
D)  high-involvement management

Question 4

What are the three aspects of human capital that enhance competitive advantage?

Accepted Answer

A)  value, rareness, and importance 
B)  rareness, inimitability, and importance 
C)  morals, vision, and inimitability 
D)  value, rareness, and inimitability

Question 5

Emily has a problematic employee, and uses the critical-thinking methodology to consider the situation. She starts by suspending her own bias, and recording his actual behaviors while at work. Emily is engaging in which step of the critical-thinking methodology?

Accepted Answer

A)  observe 
B)  interpret 
C)  evaluate 
D)  explain

Question 6

Name, define, and describe the three main aspects of human capital that enhance competitive advantage.

Accepted Answer

The answer of Name, define, and describe the three main...

Question 7

Isabella has been transferred to an office overseas. She is going to need to learn about this new culture and new business customs. This is an example of what challenge/opportunity that faces organizations today?

Accepted Answer

A)  people skills 
B)  innovation and change 
C)  sustainability 
D)  globalization

Question 8

Google's employee-centered flexible working structure is an example of what level of the behavior model?

Accepted Answer

A)  individuals 
B)  departments 
C)  teams 
D)  organizations

Question 9

What statement reflects the change from early management theory to current theory?

Accepted Answer

A)  There has been a shift from how workers could perform more efficiently to the human element through behavior sciences. 
B)  There has been a shift from why workers perform to how much they can produce. 
C)  The shift occurred within the past few years in the millennium. 
D)  The shift occurred because there was too much focus on the behavioral sciences and needed to place the focus back on production.

Question 10

When open systems work well, they create a value chain.

Accepted Answer

A) True 
 B)False

Question 11

Leigh is interested in reducing the level of prejudice and discrimination in her company. Which of the five behavioral sciences would help her change attitudes and improve the way her teams work together?

Accepted Answer

A)  political science 
B)  sociology 
C)  social psychology 
D)  anthropology

Question 12

Which concept is not one of the levels of analysis within the organizational behavior model?

Accepted Answer

A)  individuals 
B)  departments 
C)  teams 
D)  organizations

Question 13

According to ______, all organizations are unique, and subject to internal and external environmental influences that can affect their efficiency.

Accepted Answer

A)  chaos theory 
B)  open systems theory 
C)  network theory 
D)  closed system theory

Question 14

______ is the level of exceptional skills and talents employees possess in an industry.

Accepted Answer

A)  Human capital importance 
B)  Human capital rareness 
C)  Human capital inimitability 
D)  Human capital value

Question 15

What is organizational behavior, and what does it mean when managers take a strategic OB approach?

Accepted Answer

The answer of What is organizational behavior, and what does...

Question 16

When looking at an organization as a whole, one needs to visualize how it fits into its overall environment and understand how each part relates to the others. What management skill is this?

Accepted Answer

A)  human 
B)  conceptual 
C)  technical 
D)  leading

Question 17

Of the five behavioral science disciplines, which one has helped organizational behavior with designing performance appraisals and recruitment techniques?

Accepted Answer

A)  psychology 
B)  sociology 
C)  social psychology 
D)  political science

Question 18

______ provide individuals and groups with the tools and systems to achieve objectives and goals.

Accepted Answer

A)  Individuals 
B)  Departments 
C)  Teams 
D)  Organizations

Question 19

Brant is managing three competing advertising teams within his organization. While there will only be one team picked for the final job, he wants the teams to have an even distribution of power without self-interest, which can reduce team conflict. Which of the five behavioral sciences, related to organizational behavior, could help Brant with this power struggle?

Accepted Answer

A)  psychology 
B)  sociology 
C)  social psychology 
D)  political science

Question 20

Managers who practice positive organizational behavior value human capital as their least important resource.

Accepted Answer

A) True 
 B)False

Exam 1: Why Organizational Behavior Matters

Which level of analysis is considered the foundation of the organizational behavior model?

Successful OB managers use ______, which relies on research-based facts to make decisions.

Brandon Steiner, CEO of Steiner Sports, believes health and well-being are important for employee performance, requires his employees to eat healthy while at work, and empowers them to be healthy by providing healthy snacks and gym memberships. This is an example of ______.

What are the three aspects of human capital that enhance competitive advantage?

Emily has a problematic employee, and uses the critical-thinking methodology to consider the situation. She starts by suspending her own bias, and recording his actual behaviors while at work. Emily is engaging in which step of the critical-thinking methodology?

Name, define, and describe the three main aspects of human capital that enhance competitive advantage.

Isabella has been transferred to an office overseas. She is going to need to learn about this new culture and new business customs. This is an example of what challenge/opportunity that faces organizations today?

Google's employee-centered flexible working structure is an example of what level of the behavior model?

What statement reflects the change from early management theory to current theory?

When open systems work well, they create a value chain.

Leigh is interested in reducing the level of prejudice and discrimination in her company. Which of the five behavioral sciences would help her change attitudes and improve the way her teams work together?

Which concept is not one of the levels of analysis within the organizational behavior model?

According to ______, all organizations are unique, and subject to internal and external environmental influences that can affect their efficiency.

______ is the level of exceptional skills and talents employees possess in an industry.

What is organizational behavior, and what does it mean when managers take a strategic OB approach?

When looking at an organization as a whole, one needs to visualize how it fits into its overall environment and understand how each part relates to the others. What management skill is this?

Of the five behavioral science disciplines, which one has helped organizational behavior with designing performance appraisals and recruitment techniques?

______ provide individuals and groups with the tools and systems to achieve objectives and goals.

Managers who practice positive organizational behavior value human capital as their least important resource.