Which of the Strategies Should Be Adopted When a Customer

Multiple Choice

Which of the strategies should be adopted when a customer takes time to share a concern, complaint, or question?

A) Redirect the complaint, concern, or query to your boss.
B) Pretend to address the customer's grievances by giving them utmost importance.
C) Take necessary actions to resolve the problem only when it is most convenient for you.
D) Ensure that necessary follow-up actions begin once the transaction is completed.