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    Customer Service Skills for Success Study Set 1
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    Exam 5: Listening to the Customer
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    Which of the Following Is a Personal Obstacle That Can
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Which of the Following Is a Personal Obstacle That Can

Question 35

Question 35

Multiple Choice

Which of the following is a personal obstacle that can cause listening breakdown?


A) Physical barriers
B) Ringing phones
C) Information overload
D) Hearing loss

Correct Answer:

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