Multiple Choice
The listening gap is understood to be the difference between ________.
A) the speed of sound and the speed of reception
B) the speech rate of 125 to 150 words per minute and the thought rate of 80 to 100 words per minute
C) the speed at which the brain can comprehend communication and the speed at which the average adult speaks
D) a customer explaining a problem and a customer service representative understanding it
Correct Answer:
Verified
Correct Answer:
Verified
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