The Intangibility Aspect of a Service Means That

Multiple Choice

The intangibility aspect of a service means that

A) there is a lack of perceived quality compared to a tangible good.
B) unused capacity cannot be stockpiled or inventoried for later use.
C) consumers may have a problem evaluating service offerings.
D) services are not produced at the same time they are consumed.
E) services are not labor-intensive.