Multiple Choice
The two levels of expectations that consumers generally have about services are
A) acceptable and unacceptable.
B) desired and undesired.
C) reliable and unreliable.
D) acceptable and desired.
E) tolerable and desired.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q196: During periods of high demand, Uber pricing
Q197: One of the best ways to better
Q198: Frank went on a tour of NASA
Q199: Client-based relationships are most likely to be
Q200: Personal selling is one noticeable marketing activity
Q201: Explain the role of "promises" and "trust"
Q202: Financial price, which is an exact dollar
Q204: Selecting a convenient location is important to
Q205: Explain how the characteristics of services affect
Q206: Customer-oriented measures of employee performance may be