Question 1

Successful leaders following both leadership rules must be both ______.

Accepted Answer

A)   confident and humble
B)   confident and decisive
C)   decisive and visionary
D)   visionary and charismatic A

Question 2

Describe how you might go about establishing credibility with followers.

Accepted Answer

Engage with them with genuine interest and enthusiasm . . . find out what they know, want, need, and aspire to.

Question 3

While you must pay attention to your internal CORE, effective leaders also must attend to their external reputation and ______.

Accepted Answer

A)   habits
B)   image
C)   credibility
D)   confidence C

Question 4

The only way to know if your conception of the world is accurate is to first be aware of your conception, and then to ______.

Accepted Answer

A)   forge ahead with your vision
B)   validate it by asking your friends
C)   question, test, and revise that conception
D)   assume that it is wrong

Question 5

The first leadership rule--it's about you--means that ______.

Accepted Answer

A)   leaders have the responsibility of coordinating organizational processes
B)   leaders have ultimate responsibility in achieving organizational goals
C)   leaders must know more than their followers to be effective
D)   leaders must know themselves and invest in designing their leadership

Question 6

Mental models are useful, but also have limitations including the tendency to believe that your ideas about the world are true and ______.

Accepted Answer

A)   the tendency to not see all that is happening
B)   the tendency to believe that what you see in the world is true
C)   the tendency to not see other's hidden motivations
D)   the tendency to believe that what you see in other people is true

Question 7

Exposure to a new idea is only the starting point of learning. The acquisition of new knowledge happens ______.

Accepted Answer

A)   in the classroom
B)   with age
C)   after 10,000 hr
D)   as you engage with information over and over again

Question 8

Which of these is not one of Katz's three levels of skills?

Accepted Answer

A)   technical skills
B)   motivation skills
C)   human skills
D)   conceptual skills

Question 9

Influencing others through ______ is a more effective strategy for conveying a vision.

Accepted Answer

A)   reasoned argument
B)   intimidation
C)   an appeal to your position of authority
D)   connecting with their values

Question 10

Which of the following is not a common leadership misconception?

Accepted Answer

A)   Leaders are born.
B)   Leaders do the influencing.
C)   You are a leader when you hold a position.
D)   Leaders must adapt to their context.

Question 11

The foundation of a leaders' credibility is ______.

Accepted Answer

A)   the perceptions of their followers
B)   the strength of their personality
C)   the persuasiveness of their arguments
D)   the ability to accomplish goals

Question 12

The Graham Jones Credibility Pyramid indicates that ______ of a leader's credibility comes from the perception that they care.

Accepted Answer

A)   20%
B)   50%
C)   70%
D)   80%

Question 13

The design principle of "closure" means that we tend to ______.

Accepted Answer

A)   seek resolution in conflict
B)   see complete figures even when part of the information is missing
C)   try to maintain as much control as possible in challenging situations
D)   quickly move on to the next task

Question 14

The design principle of ______ means that to accurately understand and assess something, you must be able to make appropriate comparisons.

Accepted Answer

A)   comparison
B)   contrast
C)   balance
D)   proportion

Question 15

Aspiring leaders mindful of their mental models must avoid ______.

Accepted Answer

A)   being ambiguous in their thinking
B)   doing things the way they have always been done
C)   damaging their reputation
D)   narrowing their conceptions to rigid, single-view perceptions of the world

Question 16

Credibility is required in order for the leader to ______.

Accepted Answer

A)   nurture positive relationships with followers
B)   demonstrate the strength of their position
C)   be credibly persuasive
D)   articulate their vision

Question 17

Leaders who rely on their charisma must also ______.

Accepted Answer

A)   possess the competence to back it up
B)   project confidence
C)   actively engage their followers
D)   communicate effectively

Question 18

Describe one way to maintain flexible mental models.

Accepted Answer

The answer of Describe one way to maintain flexible mental...

Question 19

In a dynamic field like leadership, expertise may be rooted in one's ______.

Accepted Answer

A)   authority
B)   adaptability
C)   anticipation
D)   authenticity

Question 20

Nurturing the ability to critically question the way you see the world is an example of maintaining flexible ______.

Accepted Answer

A)   approaches
B)   mental models
C)   supervision
D)   communication styles

Exam 2: Designing Your Perceptions of Leaders and Leadership