Question 1

Field testing instructions means

Accepted Answer

A)  asking a few people to try the instructions to see if the instructions are clear before they are sent to the intended audience. 
B)  giving the writers a test to make sure they understand the instructions. 
C)  testing the intended audience with a survey to make sure they understand what they are doing.

Question 2

Formatting of instructions

Accepted Answer

A)  does not vary. 
B)  may use graphics. 
C)  does not consider white space.

Question 3

All instructions begin with an introduction.

Accepted Answer

A) True 
 B)False

Question 4

Warnings

Accepted Answer

A)  are provided if an action could harm the reader. 
B)  are included at the writer's discretion. 
C)  are provided when a step is especially important.

Exam 10: Instructions

Field testing instructions means

Formatting of instructions

All instructions begin with an introduction.

Warnings