Match Each Term with the Correct Definition

Essay

Match each term with the correct definition.
a.internal audience
g.external audience
b.subject line
h.enclosure notation
c.netiquette
i.modified block letter style
d.block letter style
j.goodwill
e.reference initials
k.buffer
f.testimonials
l.copy notation
-allows the reader to predict the topic, distinguishes one message from another, and provides focus for the writer