Essay
Match each term with the correct definition.
a.internal audience
g.external audience
b.subject line
h.enclosure notation
c.netiquette
i.modified block letter style
d.block letter style
j.goodwill
e.reference initials
k.buffer
f.testimonials
l.copy notation
-indicates that additional documents are included in the envelope with a letter
Correct Answer:

Verified
Correct Answer:
Verified
Q10: Hierarchical order means listing people's names in
Q11: Match each term with the correct definition.<br>a.internal
Q12: Match each term with the correct definition.<br>a.internal
Q13: A typical e-mail reader in an organization
Q14: Match each term with the correct definition.<br>a.internal
Q16: Match each term with the correct definition.<br>a.internal
Q17: Match each term with the correct definition.<br>a.internal
Q18: Match each term with the correct definition.<br>a.internal
Q19: A sender of a text message should
Q20: Writers of e-mail do not need to