Multiple Choice
The quality certification that deals primarily with conformance to customer requirements is ISO _____; ISO _____ is concerned primarily with the organization's effect on the environment.
A) 9000; 14000
B) 24700; 9000
C) 14000; 9000
D) 9000; 24700
E) 14000; 24700
Correct Answer:

Verified
Correct Answer:
Verified
Q69: Which is not a cost of quality?<br>A)prevention
Q70: The Deming Prize was established by the<br>A)American
Q71: The degree to which a product or
Q72: Warranty service, processing of complaints, and costs
Q73: The quality tool which helps focus on
Q75: A technique for focusing attention on the
Q76: The purpose of benchmarking is to establish
Q77: ISO certification differs substantially from the Baldrige
Q78: If customer satisfaction does not always lead
Q79: Lost production time, scrap, and rework are