Which of the Following Is Not a Reason for Poor

Multiple Choice

Which of the following is not a reason for poor performance of our organization in the marketplace?

A) placing too much emphasis on product/service design and too little on process design
B) failing to take into account customer wants and needs
C) putting too much emphasis on short-term financial performance
D) taking advantage of strengths/opportunities, and recognizing competitive threats
E) failing to monitor the external environment