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The Balanced Scorecard Is a Useful Tool for Helping Managers

Question 14

Multiple Choice

The Balanced Scorecard is a useful tool for helping managers translate their strategy into action in the following areas:


A) Sustainability; Flexibility; Efficiency; Technology
B) Customers; Financial; Internal Business Processes; Learning and Growth
C) Customization; Standardization; Efficiency; Effectiveness
D) The Environment; The Community; Suppliers; Other Stakeholders
E) Strategy; Tactics; Productivity; Profitability

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