Total Quality Management (TQM)refers to a Set of Management Practices

Multiple Choice

Total Quality Management (TQM) refers to a set of management practices which focuses on:

A) monitoring and controlling a process to ensure that it operates at its full potential.
B) increasing quality and reducing errors in production or service delivery.
C) management principles that focus on modifying the quality of the product to suit local affordability.
D) improving a business' return on investment by reducing in-process inventory and associated carrying costs.
E) creating new products for developing countries using totally new and innovative processes.