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Interviewing for Solutions
Exam 9: Interviewing Clients in Involuntary Situations: Children, Dyads, and the Mandated
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Question 1
Multiple Choice
Peter used _________ questions to explore the mandated context within which Tim had to develop a solution.
Question 2
True/False
The authors state that when the position of one member of the dyad is clearly more reasonable and fair than the others, it is appropriate for the interviewer to inform the person with the less reasonable point of view that his or her point of view is creating problems in the relationship and ought to change.
Question 3
Multiple Choice
When interviewing a dyad where the two persons seem to reach an impasse with each insisting on his or her point of view, the authors recommend using a ________ question to keep the conversation going in the direction of reaching a common goal?
Question 4
Multiple Choice
The authors recommend all of the following among their ways to get started with children except:
Question 5
True/False
Most children who see a professional for services fit the definition of being clients in an involuntary situation.
Question 6
Multiple Choice
Which solution-focused question allows the child or adolescent who is reluctant to answer to be more likely to answer because this type of question sets up a safer distance between the child and the answer he or she gives?
Question 7
True/False
Sometimes a child's problem behavior gets solved by parents deciding that the problem behavior no longer amounts to a problem even though the actual problem behavior has not changed
Question 8
True/False
Interviewing a dyad is also called conjoint interviewing.
Question 9
True/False
In work with clients in mandated situations, the context of the client
Question 10
True/False
One way to minimize the potential for conflict between the members of a dyad is for the interviewer to move quickly to asking each person what he or she wants different.
Question 11
Multiple Choice
For which type of interviewing situation is it most important to listen for who and what are important to the client?
Question 12
True/False
More recent books published about how to work with clients in involuntary situations suggest paying more attention to how to develop a fit between client motivation and the services which practitioners have to offer.
Question 13
True/False
The more invested in client outcomes the practitioner is
Question 14
True/False
Asking the miracle question early in an interview with a dyad can be an effective way to minimize conflict between the two persons.
Question 15
True/False
In most dyads, even when the two persons are in conflict, they generally want the same thing, namely, an improved relationshi
Question 16
True/False
In solution building, when an interviewer perceives that a client is resisting services, the rule of thumb is to formulate a not-knowing question about the perceived resistance.