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The First Time Mark Flew Rover Airlines, He Had a Terrible

Question 8

Multiple Choice

The first time Mark flew Rover Airlines, he had a terrible customer service experience.Thus, he was very surprised that his next two flights were quite average in terms of service.Mark's is experiencing what bias?


A) The law of large numbers
B) The gambler's fallacy
C) The base rate effect
D) Regression to the mean
E) None of the above are correct.

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