A Business Introduced Employee Training for All Production Staff, and Discovered

Multiple Choice

A business introduced employee training for all production staff, and discovered that product quality improved, which resulted in an increase in sales and ultimately profit. Based on this information, which of the following statements would be the least correct?

A) Employee training is a learning and growth perspective.
B) Improved product quality is an internal process perspective.
C) Increased sales was the real driver of the increased profits.
D) Increased sales and profits are the outcomes of improved employee skills.