The Finance Director of AKP Ltd Has Observed That Outstanding

Multiple Choice

The finance director of AKP Ltd has observed that outstanding debtors have significantly increased in the past two months. An examination of possible causes has determined that part of the problem may be the new computerised invoicing system, which, due to input errors, has sent a number of accounts to wrong addresses. The director has asked the credit department to determine how many accounts have been sent to wrong addresses. This indicator would be classified as:

A) strategic and outcome
B) operating and driver
C) strategic and driver
D) operating and outcome