Question 1

Dress and grooming policies that ban facial hair, braids, or headwear can be offensive to some ethnic groups and should consider cultural customs.

Accepted Answer

A) True 
 B)False

Question 2

The process of personal ____________________ helps you stand out in a crowd and involves all the ways you can express what you believe and who you are.

Accepted Answer

The answer of The process of personal ____________________ helps you...

Question 3

A full, deep grip is likely to convey anger to the other person.

Accepted Answer

A) True 
 B)False

Question 4

It is very difficult to reverse a first impression.

Accepted Answer

A) True 
 B)False

Question 5

Khaki pants, a polo shirt with a CitiBank logo, and loafers would be appropriate ____________________ attire for a CitiBank loan manager.

Accepted Answer

The answer of Khaki pants, a polo shirt with a...

Question 6

The principle that first impressions establish the mental framework within which a person is viewed and that other evidence is either ignored or reinterpreted is known as the ____________________.

Accepted Answer

The answer of The principle that first impressions establish the...

Question 7

When meeting someone for the first time, it is important to focus on how the other person is feeling about themselves.

Accepted Answer

A) True 
 B)False

Question 8

Facial expressions

Accepted Answer

A)  reflect inner emotions more accurately than words do. 
B)  usually have little to do with the positive or negative impressions others form. 
C)  are "teleprompters" that help others read your mood and personality. 
D)  are less important than "good looks" in communicating a positive impression.

Question 9

____ is the collection of superficial elements, such as appearance, clothing, hairstyle, fragrance, and jewelry, that we use to make a statement about ourselves.

Accepted Answer

A)  Wardrobe engineering 
B)  Surface language 
C)  Grooming 
D)  Etiquette

Question 10

Explain the concept of the "business casual look." Draw an appropriate business casual look for a 24 year-old female dental office manager and 48 year-old nonprofit donor development director

Accepted Answer

The answer of Explain the concept of the "business casual...

Question 11

A major factor influencing your choice of clothing for work should be

Accepted Answer

A)  the availability of suitable career apparel. 
B)  the products and services offered by your employer. 
C)  what competitors wear. 
D)  the cost of the career apparel.

Question 12

Which of the following is an example of career apparel?

Accepted Answer

A)  The gray suit and white shirt of an attorney. 
B)  A receptionist in a white blouse and navy blue skirt. 
C)  An automobile technician dressed in tan pants, blue shirt, and brown shoes. 
D)  All of these.

Question 13

In today's business world, personal impressions created during first contact are not as significant as one's knowledge and technical skills.

Accepted Answer

A) True 
 B)False

Question 14

If there is no company policy against certain attire, then it is alright to wear that attire, for example, flip flops.

Accepted Answer

A) True 
 B)False

Question 15

____________________ is a dynamic blend of poise, self-confidence, control, and style that empowers us to be able to command respect in any situation.

Accepted Answer

The answer of ____________________ is a dynamic blend of poise,...

Question 16

Your facial expressions are an important element of your professional image.

Accepted Answer

A) True 
 B)False

Question 17

According to psychologists, the "primacy effect"

Accepted Answer

A)  refers to the person who is dominant in a relationship. 
B)  establishes the initial mental framework within which another person is viewed. 
C)  is ignored when contradicted by later information. 
D)  is the dynamic blend of character strength, poise, self-control, and style.

Question 18

People who work in a business or professional setting should focus only on serving the customer and not worry about clothing or grooming.

Accepted Answer

A) True 
 B)False

Question 19

Eye contact is as important to a handshake as the duration and firmness of the handshake in creating a proper impression.

Accepted Answer

A) True 
 B)False

Exam 6: Developing a Professional Presence

Dress and grooming policies that ban facial hair, braids, or headwear can be offensive to some ethnic groups and should consider cultural customs.

The process of personal ____________________ helps you stand out in a crowd and involves all the ways you can express what you believe and who you are.

A full, deep grip is likely to convey anger to the other person.

It is very difficult to reverse a first impression.

Khaki pants, a polo shirt with a CitiBank logo, and loafers would be appropriate ____________________ attire for a CitiBank loan manager.

The principle that first impressions establish the mental framework within which a person is viewed and that other evidence is either ignored or reinterpreted is known as the ____________________.

When meeting someone for the first time, it is important to focus on how the other person is feeling about themselves.

Facial expressions

____ is the collection of superficial elements, such as appearance, clothing, hairstyle, fragrance, and jewelry, that we use to make a statement about ourselves.

Explain the concept of the "business casual look." Draw an appropriate business casual look for a 24 year-old female dental office manager and 48 year-old nonprofit donor development director

A major factor influencing your choice of clothing for work should be

Which of the following is an example of career apparel?

In today's business world, personal impressions created during first contact are not as significant as one's knowledge and technical skills.

If there is no company policy against certain attire, then it is alright to wear that attire, for example, flip flops.

____________________ is a dynamic blend of poise, self-confidence, control, and style that empowers us to be able to command respect in any situation.

Your facial expressions are an important element of your professional image.

According to psychologists, the "primacy effect"

People who work in a business or professional setting should focus only on serving the customer and not worry about clothing or grooming.

Eye contact is as important to a handshake as the duration and firmness of the handshake in creating a proper impression.