Multiple Choice
Which one of the following is not an objective of TQM?
A) Meeting customers' expectations while striving to exceed them, especially in terms of quality
B) Incorporating improvements in all parts of the firm while continuously striving for additional improvement opportunities
C) Reducing the time required to design and test new products
D) Focusing on work activities to drive out inefficiencies and waste in all business processes
Correct Answer:
Verified
Correct Answer:
Verified
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