Multiple Choice
When selling a room, the front desk associate may suggest that the features of a larger room or a better view may be a superior value for the guest; which means that the Front Desk Associate
Is:
A) selling the room at rack rate
B) providing a discount for a higher priced room
C) honoring a guests request for a specific room
D) upselling
Correct Answer:
Verified
Correct Answer:
Verified
Q42: Property management systems are designed to assist
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Q44: Which of the following departments is not
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Q48: In order to be in compliance with
Q49: The executive committee of a hotel is:<br>A)comprised
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Q51: The system that helps hotels to accept,
Q52: The rack rate is:<br>A)the published rate that