True/False
Generic services packages are of the one-size-fits-all variety.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q23: _ service attributes cannot be inventoried or
Q24: Customer contact leads to a decrease in
Q25: The Unreliable Supplier Dilemma occurs because service
Q26: The outputs of service are homogeneous, which
Q27: Explain the different gaps in communication that
Q29: After a customer sits down in a
Q30: A university administered the SERVQUAL survey to
Q31: The phenomenon of customers providing themselves, their
Q32: The first step in the development of
Q33: In a customer benefits package, tangibles are