True/False
The determinant of service quality pertaining to tangibles encompasses the physical evidence of the service.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q23: Guarantees should be designed prior to beginning
Q24: Amazon's customized desktops with recommendations for products
Q25: _ results from agreement between marketing and
Q26: The _ customers are the ultimate people
Q27: Differentiate between soft data and hard data.
Q29: Gathering data through focus groups and surveys
Q30: What is the first step in performing
Q31: Customer relationship management involves viewing the customer
Q32: What is the function of a focus
Q33: The first component of a complaint-resolution process