TABLE 14-9 The Manufacturer of Canned Food Constructed Control Charts and Analyzed

Multiple Choice

TABLE 14-9
The manufacturer of canned food constructed control charts and analyzed several quality characteristics. One characteristic of interest is the weight of the filled cans. The lower specification limit for weight is 2.95 pounds. The table below provides the range and mean of the weights of five cans tested every fifteen minutes during a day's production.

-Which of the following is NOT one of Deming's 14 points?

A) Create constancy of purpose for improvement of product or service.
B) Award business on the basis of price tag alone.
C) Break down barriers between staff areas.
D) Drive out fear.