Which of the Following Is an Example of Level 1

Multiple Choice

Which of the following is an example of Level 1 mystery shopping?

A) Ebony pulls into a BP gas station,pumps some gasoline,and goes inside to pay for her purchase.She buys a Mounds bar too.
B) Clark stops into Walmart and quickly purchases a screwdriver.He simply nods at the checkout person as he pays for his item.
C) Melody calls Land's End and orders a new shirt.As she speaks to the customer service representative,Melody follows a specific script given to her by her employer.
D) Anders enters a Macy's department store and spends 20 minutes with a salesperson trying on shoes.He poses as an especially fussy and hard-to-please customer to gauge the level of customer service he will receive from the salesperson.
E) Wilma has dinner at an Olive Garden restaurant.She asks her server several specific questions about the dishes on the menu,and chats with the server in a friendly way throughout her meal.