Salespeople Ensure That Delivery Schedules Are Met,that the Good or Service

Multiple Choice

Salespeople ensure that delivery schedules are met,that the good or service performs as promised,and that buyers are trained in the use of the product.All of these functions are part of _____,the final step in the selling process.

A) the preapproach
B) closing
C) lead qualification
D) follow-up
E) the sales presentation