Multiple Choice
There are a number of mechanisms an organisation can put in place to:
A) ensure customers are happy with their services
B) keep all of its staff working consistently
C) ensure only customers that want to purchase come into the store
D) keep staff from each department working together without wasting time
Correct Answer:
Verified
Correct Answer:
Verified
Q1: In order to make the best use
Q2: Understanding customer needs and expectations will help
Q3: Excellent service to the external customer is:<br>A)
Q4: The cornerstone of any successful business is
Q5: It is essential to the success of
Q6: If organisational constraints and limitations get in
Q8: You can have the very best products
Q9: Good customer service policies must ensure:<br>A) all
Q10: Not all people are the same and