Black Friday, as the Day After Thanksgiving Has Come to Be

Multiple Choice

Black Friday, as the day after Thanksgiving has come to be known in the U.S., is a day marked by many special deals in most retail stores, including deep-discounted products available in limited quantities, called doorbusters, and designed to get shoppers into the store. But one danger of running out of the doorbuster deals is that a shopper may become angry or discouraged at failing to get the special item, and decide not to do any more shopping. This is an example of the impact of __________ on the consumer decision process.

A) the purchase situation
B) lifestyle
C) setting high expectations
D) perception
E) learning