Question 1

Two technicians are discussing the measurement of antifreeze concentration in coolant. Technician A uses a coolant hydrometer. Technician B uses a refractomer. Who is correct?

Accepted Answer

A)  A only
B)  B only
C)  both A and B
D)  neither A nor B C

Question 2

The tenth character in the VIN is the _____.

Accepted Answer

A)  manufacturer
B)  engine family
C)  model year
D)  body type C

Question 3

List four things to check while visually inspecting a battery.

Accepted Answer

Dirt and grease on the cover[case], electrolyte level, cracks and loose terminals, missing cell plug covers, cables for broken and corroded wires, terminals for tightness and corrosion, hold downs for tightness, heat shield [if equipped]

Question 4

List three different types of antifreeze.

Accepted Answer

The answer of List three different types of antifreeze....

Question 5

A torque stick cannot be used to tighten lug nuts.

Accepted Answer

A) True 
 B)False

Question 6

When a customer brings in a vehicle for service, why should you check for TSBs and recalls for that model?

Accepted Answer

The answer of When a customer brings in a vehicle...

Question 7

What eight pieces of information are contained in the VIN?

Accepted Answer

The answer of What eight pieces of information are contained...

Question 8

Research shows that states with annual safety inspection programs have ____________________ percent fewer accidents than states without safety inspections.

Accepted Answer

The answer of Research shows that states with annual safety...

Question 9

S ____________________classification [API] oil is used in all cars that have gasoline engines and were built in or after 2005.

Accepted Answer

The answer of S ____________________classification [API] oil is used in...

Question 10

Most hydraulic clutch systems use brake fluid.

Accepted Answer

A) True 
 B)False

Question 11

Two technicians are discussing the proper coolant to use on a late model GM vehicle. Technician A says that "DEX-COOL" type Organic Acid Technology [OAT] is the proper coolant to use. Technician B says that Ethylene Glycol [good old green] type antifreeze can be used on any vehicle. Who is correct?

Accepted Answer

A)  A only
B)  B only
C)  both A and B
D)  neither A nor B

Question 12

A vehicle is towed into the shop with a thrown serpentine belt. Technician A checks for a worn pulley bearing. Technician B checks for a faulty tensioner. Who is correct?

Accepted Answer

A)  A only
B)  B only
C)  both A and B
D)  neither A nor B

Question 13

Besides generating repair orders, what other services can be done by computerized shop management systems?

Accepted Answer

The answer of Besides generating repair orders, what other services...

Question 14

A belt that does not have proper tension may squeal or chirp.

Accepted Answer

A) True 
 B)False

Question 15

Oil should be changed only when it appears dirty or black.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not a property of synthetic oil?

Accepted Answer

A)  low viscosity at high temperatures
B)  low viscosity at low temperatures
C)  a longer service life
D)  better fuel economy

Question 17

If a ball joint has a threaded plug, the plug can be removed and a _____ fitting installed that will allow the ball joint to be greased periodically.

Accepted Answer

A)  Whittington
B)  spring lock
C)  ferrule
D)  zerk

Question 18

Which of the following is NOT a good reason to replace a belt.

Accepted Answer

A)  worn or glazed edges
B)  squealing or chirping
C)  tears and splits
D)  signs of oil soaking

Question 19

Technician A says V-belts are automatically tensioned. Technician B says serpentine belts are manually adjusted and require periodic adjustment. Who is correct ?

Accepted Answer

A)  A only
B)  B only
C)  both A and B
D)  neither A nor B

Question 20

Before replacing a serpentine belt ______.

Accepted Answer

A)  cut the old belt with a razor blade to make the job easier.
B)  measure the belt tension with a belt tension gauge so that the new belt can be retensioned to the original tension.
C)  remove the fan and water pump.
D)  locate the belt routing diagram on the underhood decal or shop manual; if none is found draw your own

Exam 8: Preventative Maintenance and Basic Services

Two technicians are discussing the measurement of antifreeze concentration in coolant. Technician A uses a coolant hydrometer. Technician B uses a refractomer. Who is correct?

The tenth character in the VIN is the _____.

List four things to check while visually inspecting a battery.

List three different types of antifreeze.

A torque stick cannot be used to tighten lug nuts.

When a customer brings in a vehicle for service, why should you check for TSBs and recalls for that model?

What eight pieces of information are contained in the VIN?

Research shows that states with annual safety inspection programs have ____________________ percent fewer accidents than states without safety inspections.

S ____________________classification [API] oil is used in all cars that have gasoline engines and were built in or after 2005.

Most hydraulic clutch systems use brake fluid.

Two technicians are discussing the proper coolant to use on a late model GM vehicle. Technician A says that "DEX-COOL" type Organic Acid Technology [OAT] is the proper coolant to use. Technician B says that Ethylene Glycol [good old green] type antifreeze can be used on any vehicle. Who is correct?

A vehicle is towed into the shop with a thrown serpentine belt. Technician A checks for a worn pulley bearing. Technician B checks for a faulty tensioner. Who is correct?

Besides generating repair orders, what other services can be done by computerized shop management systems?

A belt that does not have proper tension may squeal or chirp.

Oil should be changed only when it appears dirty or black.

Which of the following is not a property of synthetic oil?

If a ball joint has a threaded plug, the plug can be removed and a _____ fitting installed that will allow the ball joint to be greased periodically.

Which of the following is NOT a good reason to replace a belt.

Technician A says V-belts are automatically tensioned. Technician B says serpentine belts are manually adjusted and require periodic adjustment. Who is correct ?

Before replacing a serpentine belt ______.