Question 1

When designing an MSS, designers should keep the ____ consistent.

Accepted Answer

A)  data points
B)  look and feel
C)  results
D)  objectives B

Question 2

In the context of the features of a decision support system (DSS), _____ analysis enables you to apply different variables in decision making.

Accepted Answer

A)  what-if
B)  data
C)  sensitivity
D)  exception reporting C

Question 3

A typical executive information system (EIS)offers which of the following capabilities?

Accepted Answer

A)  video conferencing
B)  slice-and-dice
C)  collaboration
D)  messaging B

Question 4

Which component of a decision support system (DSS)enables the DSS to perform analysis operations on the information stored in the system?

Accepted Answer

A)  model base
B)  user interface
C)  database
D)  DSS engine

Question 5

Disadvantages of collaboration software include _____.

Accepted Answer

A)  It requires the presence of the human touch.
B)  It reduces the effectiveness of decision makers.
C)  It can cause unnecessary meetings.
D)  It increases the need for face-to-face meetings.

Question 6

Which capability of an executive information system (EIS)is responsible for aggregating data such as sales figures?

Accepted Answer

A)  slice-and-dice
B)  ease of use
C)  analysis
D)  consolidation

Question 7

In the context of executive information systems (EISs), _____ allows managers to flag data that is unusual or out of normal boundaries.

Accepted Answer

A)  forecasting
B)  text mining
C)  variance reporting
D)  data reporting

Question 8

Identify a true statement about decision support systems (DSSs).

Accepted Answer

A)  DSSs facilitate improvements but do not necessarily cause them.
B)  DSSs focus on efficiency rather than effectiveness.
C)  DSSs take more time than conventional decision-making processes.
D)  DSSs generate generic solutions and do not provide one-of-a-kind solutions.

Question 9

In the intelligence phase of the decision-making process, a decision maker defines criteria and generates alternatives to meet the criteria.

Accepted Answer

A) True 
 B)False

Question 10

A GIS with analytical capabilities evaluates the  impact of decisions by interpreting _____.

Accepted Answer

A)  user data
B)  spatial data
C)  executive decisions
D)  lines and polygons

Question 11

_____ features allow team members to see and talk to each other regardless of their locations.

Accepted Answer

A)  Audio conferencing
B)  Video conferencing
C)  Face-to-face meeting
D)  Text

Question 12

Describe the user interface component of a decision support system (DSS).

Accepted Answer

The answer of Describe the user interface component of a...

Question 13

In the context of organizational decisions at the tactical management level, _____ decisions are often used in setting queue priorities.

Accepted Answer

A)  structured
B)  semistructured
C)  unstructured
D)  pseudostructured

Question 14

In a decision support system (DSS), the user interface manages and coordinates the database and model base.

Accepted Answer

A) True 
 B)False

Question 15

Which type of software enables team members to store, share, and work together on different files?

Accepted Answer

A)  Content management software
B)  Task management software
C)  Communication software
D)  Geographic information system

Question 16

For a(n)_____ system to be useful, it should collect data related to an organization's critical success factors-issues that make or break a business.

Accepted Answer

A)  group support
B)  decision support
C)  executive information
D)  geographic information

Question 17

A collaboration system supports decision makers by providing access to_____.

Accepted Answer

A)  personnel records
B)  decision making criteria
C)  a shared environment
D)  GIS tools

Question 18

In the decision support system (DSS)environment, a _____ is responsible for supplying information on what a model does, what data inputs it accepts, how the model's output should be interpreted, and what assumptions go into creating and using the model.

Accepted Answer

A)  model designer
B)  managerial designer
C)  model builder
D)  database builder

Question 19

Semistructured decisions are often used in _____.

Accepted Answer

A)  payroll development
B)  record keeping
C)  sales forecasting
D)  hiring and firing

Question 20

In a typical organization, _____ decisions are often used in capital acquisition analysis.

Accepted Answer

A)  structured
B)  semistructured
C)  unstructured
D)  pseudo structured

Exam 12: Supporting Decisions and Processes

When designing an MSS, designers should keep the ____ consistent.

In the context of the features of a decision support system (DSS) , _____ analysis enables you to apply different variables in decision making.

A typical executive information system (EIS) offers which of the following capabilities?

Which component of a decision support system (DSS) enables the DSS to perform analysis operations on the information stored in the system?

Disadvantages of collaboration software include _____.

Which capability of an executive information system (EIS) is responsible for aggregating data such as sales figures?

In the context of executive information systems (EISs) , _____ allows managers to flag data that is unusual or out of normal boundaries.

Identify a true statement about decision support systems (DSSs) .