Multiple Choice
It is important for a salesperson to understand what service dimensions concern the buyer. Which of the following service dimensions does the question "Do we send a team to your site for start-up?" address?
A) Delivery
B) Inventory
C) Training
D) Installation
E) Warranty
Correct Answer:

Verified
Correct Answer:
Verified
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Q14: A customer-oriented salesperson covers both the pros
Q15: Salespeople should always communicate using e-mail as
Q16: Using the Web to do an initial
Q17: Which of the following statements is true
Q19: Larger companies typically break their customers into
Q20: A salesperson's commonalities with other individuals is
Q21: Buyers define trust with terms such as:<br>A)
Q22: _ is defined as i nformation about
Q23: Which of the following is an example