Which of the Following Is True of Testimonials

Multiple Choice

Which of the following is true of testimonials?

A) They are complaints from prospective buyers of a company's products or services.
B) They help salespeople in determining the needs of their prospective buyers.
C) They are provided in the form of a story to make them interesting and understandable for prospective buyers.
D) They are similar to statistics but in the form of statements from satisfied users.
E) They help prospective customers in establishing relationship with existing customers.