In the Context of Service Enthusiasm, a Salesperson Must

Multiple Choice

In the context of service enthusiasm, a salesperson must:

A) make it easy for his or her customers to discuss problems or complaints.
B) not concern himself or herself with the customer once a sale is made.
C) use cold canvassing for customer prospecting.
D) always advise a customer to talk directly to the after-sales support for any assistance.
E) apply the practices of the traditional sales process