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    Essentials of Business Communication Study Set 1
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    Exam 6: Positive Messages
  5. Question
    When You Expect the Receiver of Your Claim Message to Agree
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When You Expect the Receiver of Your Claim Message to Agree

Question 84

Question 84

True/False

When you expect the receiver of your claim message to agree with your claim, you should use the direct strategy.

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