True/False
If you are responding favorably to your customer's claim, the best opening is an apology.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q74: Arika is following the three-part plan to
Q75: Businesses grant legitimate adjustments for two reasons:
Q76: Most people regard writing goodwill messages as
Q77: A personally written message will have more
Q78: What is the best advice for writing
Q80: Do not hesitate to contact me is
Q81: Which of the following would show confidence
Q82: Which of the following is an effective
Q83: The _ of a direct reply letter
Q84: When you expect the receiver of your