Multiple Choice
The bad feelings associated with disappointing news can be reduced if the receiver feels that the news was revealed sensitively, believes that the matter was treated seriously and fairly, and
A) knows the reasons for the rejection clearly.
B) learns of the bad news directly.
C) understands the legal implications of the bad news.
D) receives the bad news via certified mail.
Correct Answer:

Verified
Correct Answer:
Verified
Q41: Using the indirect strategy to prepare the
Q42: Corbin must inform employees that overtime pay
Q43: If you have any further questions, please
Q44: The desire to avoid mentioning the negative
Q45: When irate customers sound threatening and overstate
Q47: The closing of a bad-news message may
Q48: Smart managers deliver bad news to employees
Q49: When writers must convey bad news, they
Q50: A bad-news message using the indirect strategy
Q51: It is acceptable to place blame on