Multiple Choice
Using the indirect strategy to prepare the reader in a bad-news message
A) shows insensitivity to your reader.
B) allows you to confuse or distract the reader.
C) helps you keep the reader's attention until you can explain the reasons for the bad news.
D) demonstrates your ability to vary your strategies.
Correct Answer:
Verified
Correct Answer:
Verified
Q36: Which of the following statements about writing
Q37: In announcing negative news to employees, where
Q38: You should never include resale or sales
Q39: Matt must send a refusal letter to
Q40: Maya has decided to apologize briefly in
Q42: Corbin must inform employees that overtime pay
Q43: If you have any further questions, please
Q44: The desire to avoid mentioning the negative
Q45: When irate customers sound threatening and overstate
Q46: The bad feelings associated with disappointing news