Multiple Choice
Business communicators have many goals in conveying negative news. Which of the following is not a goal in communicating negative news?
A) Explaining clearly and completely
B) Maintaining friendly relations
C) Being fair
D) Demonstrating the company's superiority in the global marketplace
Correct Answer:
Verified
Correct Answer:
Verified
Q29: When you must deliver bad news to
Q30: If your receiver might overlook the bad
Q31: Which of the following is the most
Q32: When delivering bad news, you should explain
Q33: When presenting the reasons for bad news
Q35: In order to convey empathy and sensitivity
Q36: Which of the following statements about writing
Q37: In announcing negative news to employees, where
Q38: You should never include resale or sales
Q39: Matt must send a refusal letter to