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    Essentials of Business Communication Study Set 1
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    Exam 7: Negative Messages
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    In Order to Convey Empathy and Sensitivity for Your Receiver
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In Order to Convey Empathy and Sensitivity for Your Receiver

Question 35

Question 35

True/False

In order to convey empathy and sensitivity for your receiver, you should always accept blame and apologize for the bad news.

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